Refund Policy

Introduction

At KWANA™ , we want you to be completely satisfied with your purchase. If you are not satisfied with your product, please review our refund policy below.

Return Conditions

  • The product must be returned in its original condition, unopened, and unused.
  • Returns must be made within 14  from the date of purchase.
  • A proof of purchase (such as a receipt) is required.

Return Process

To return an item, please contact our customer service team at No. 01275810767 for instructions on how to return the product.

Refunds

After receiving and inspecting the returned product, a refund will be issued to the original payment method within 30 Day.

Non-returnable Products

Certain products are non-returnable due to their nature. These may include, but are not limited to, perishable items, personalized or customized products, digital goods, or products that have been opened or used. Please check the product description for any specific return restrictions before making a purchase.